Service: Inventory Validation Organization Profile option for MFS
I am looking for a workaround on this Service: Inventory Validation Organization Profile option.
Here is my scenario, We have multiple Inventory Organizations
1) Equipments Inventory Org( where serial numbers ,contracts reside)
2) Parts Inventory Org( regular parts)
3) Consumables Inventory Org ( regular consumables these are also like parts but all are inks)
I am setting Service: Inventory Validation Organization Profile Option to Parts at User level for an Field Engineer in MFS, but when a service request is created by the FS Engineer he is unable to see Equipments Serial Numbers, contracts which are tied up to Equipments Organizations.
I did set the FS Engineer to Equipments Inventory Org, then he was able to see Serail Numbers with no issue, but when he was Debriefing the material used through MFS, the transactions was getting error out , i have to goto Mobile admin and change the orgnization to parts, then debrief is completed.