Lease and Finance Management - EBS (MOSC)

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Updates in Service contracts not reflected in IB

edited Jun 13, 2012 7:02PM in Lease and Finance Management - EBS (MOSC) 2 commentsAnswered
Hi Experts,

We are on Ebiz 11.5.9.

We have been informed to update customer sites/their contact details(email etc.) of some contract lines.

We updated these contract lines in service Contracts.But those contact details are not reflecting in Install base.

I searched IB using serial number of contact sub line.

Due to this,I had to update the contact details(email etc)  in IB.

Is there any provision/process to synchronize the  customer data updates  happened in service contracts to IB.

Please suggest.

Thanks,

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