CRM On Demand - Supplemental Applications (MOSC)

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Has anyone worked out Workflow Campaigns?

edited Jun 19, 2012 12:51AM in CRM On Demand - Supplemental Applications (MOSC) 1 commentAnswered
Hi

While I'm having success with Static campaigns, I keep hitting a wall with Workflow Campaigns. I've created a campaign with several programs. I tried conditions, but had no luck. I understand you MUST have a positive and negative outcome for each condition. I'll come back to that.

So now I have a campaign with six programs and a simple wait 1 day between each program, no conditions. Regardless of the recipients opening the email, viewing it etc, I want to send the second and subsequent emails after waiting one day.

It was IN PROGRESS but nothing happened. I then deactivated it, removed the conditions and created what I outlined above and now it says some of the NODES are not connected. I've logged SR 3-5700568751 today. There's a screen dump of the error message attached to the SR.

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