CRM On Demand - Administration (MOSC)

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Workflow notification based on Pre Value

edited Jun 20, 2012 10:08PM in CRM On Demand - Administration (MOSC) 1 comment
Hi,
I have a requirement like when the next call  field is changed or updated an email has to be triggred to the Activity owner.

Workflow condition
Record Type : Activity
Trigger Event  : When modified record saved 

Workflow Condition  : PRE('<NextCall>')<>[<NextCall>] 

However the email is not triggered for any update in the description field.

Any help appreciated

Regards,

Mohammed Ali



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