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DATABASE NOT SHUTTING DOWN BECAUSE OF ACTIVE USERS

edited Jul 5, 2012 3:04AM in Database Administration (MOSC) 9 commentsAnswered
We are running oracle 10.2.0.3 64 bit enterprise edition on windows 2008 server

we run a cold backup nightly to copy production datafiles down to development env.

Randomly the cold backup fails with ora-01013 and I have narrowed it down to basically not being able to shutdown because of active users.

Below is excerpt from alert log when it failed to shutdown last night:

Thu Jun 21 01:00:08 2012
Shutting down instance: further logons disabled
Thu Jun 21 01:00:08 2012
Stopping background process QMNC
Thu Jun 21 01:00:08 2012
Stopping background process CJQ0
Thu Jun 21 01:00:09 2012
Background process QMNC not dead after 150 seconds
Thu Jun 21 01:00:09 2012
Killing background process QMNC
Thu Jun 21 01:00:09 2012
Stopping background process MMNL

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