CRM On Demand - Supplemental Applications (MOSC)

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Enable functionality of recording Email Click thru & Email Opened activities.

edited Jun 24, 2012 11:33PM in CRM On Demand - Supplemental Applications (MOSC) 1 commentAnswered
Hi,
What configuration changes do I need to make in ODM to track activities like email click thru, email opened when a Contact/Prospect clicks on the prettyURL through the initial invitation email. I have tested it and noticed that the activity of email click thru & email opened are not getting recorded in ODM. Could you please provide me the steps that I need to complete to enable this functionality.

Thanks,
Kiran.

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