Order Management - EBS (MOSC)

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Order copy for a return order fails Bill To validation - are there any available workarounds?

edited Jun 26, 2012 10:25AM in Order Management - EBS (MOSC) 1 commentAnswered
We are attempting to create a return on an original sales order that has a deactivated ship to and bill to address.  Naturally, on copy, it fails validation and it will not allow us to process.  Creating a new sales orders and referencing the original sales order at line level introduces a new issue:  the credit memo has no ship to address and thus the sales credits are incorrectly assigned.

How can we copy the original sales order on the return, to retain the link to the original sales but use the new (active) address on the customer master record?

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