Install Base and Asset Tracking - EBS (MOSC)

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Item not tracking in Install Base after ship from Order Management

edited Jul 1, 2012 2:40AM in Install Base and Asset Tracking - EBS (MOSC) 1 commentAnswered
Hi ,

We facing one Problem, Once we shipped the Item (Non-Serial) from Order Management we are not able to track in Install base (Oracle Install Base Agent Base User Responsibility)

As we done all the basic related setup for that Item

Item Attribute (Service- Trackable in IB, Enable Service Request)

All SFM Manager is working

Set the Install Parameter ( Uncheck - SFM Bypass)

Did the BOM Setup ( Attached Warranty Item with Servicable Item )

Regards,

Sandesh

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