How do I interpret/correlate ASR site id to a physical host?
Team,
My customer is receiving weekly email suggesting that there is a connectivity/heart beat problem in their environment.
1. Email lists an ASR site id for the troubled asset.
2. We've compared the ASR site id to 'stclient -x' output with no results.
3. If we initiate the ASR heartbeat command manual, it is successful.
Email example follows:
ASR Siteid: urn:st:<long polynomic string, stripped for security>
My customer is receiving weekly email suggesting that there is a connectivity/heart beat problem in their environment.
1. Email lists an ASR site id for the troubled asset.
2. We've compared the ASR site id to 'stclient -x' output with no results.
3. If we initiate the ASR heartbeat command manual, it is successful.
Email example follows:
ASR Siteid: urn:st:<long polynomic string, stripped for security>
ALERT: Oracle Auto Service Request (ASR) has detected a heartbeat failure for these ASR Managers.
IMPACT: ASR would not be able to create a Service Request (SR) if a fault were to occur.
ACTION: Determine why the heartbeat has failed for these assets and resolve the issue.
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