Order Management - EBS (MOSC)

MOSC Banner

Service contracts integration with Order Management and Inventory

edited Jul 7, 2012 3:25AM in Order Management - EBS (MOSC) 1 commentAnswered
 Hi Folks,
We have following requirement, we will sign a contract with customer for material/ service related for network related services.

Ex:- Consulting Company  signed a contract for IBM laptop services and spareparts repairs, if customer gives a call to us we will send a resource along with material, resource will replace the required material, if this material is not under warranty services, we need to charge from service contracts.

i.e whilce generating a service contract billing to AR, system should charge only resource cost from service billing, material cost from Inventory is it possible?


Note:-  I Have all ready post this thread in Service contracts as well, please don't transfer this thread to service contracts again, I am looking for solution from some expert who worked with service contracts module.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center