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Vision Instances - internal manager is down

edited Jul 12, 2012 3:29AM in Using the My Oracle Support Portal (MOSC) 2 commentsAnswered
Hi ,I am accessing these Vision Instances  
   [edited ... please don't post internal URLs - thanks!].
The concurrent processes are in pending status.
The reason appears to be internal manager is down.
Since I don't have a back-end access.
How to contact the owner of the instance who can access it and restart the internal manager.
Ajay 

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