Receivables - EBS (MOSC)

MOSC Banner

Dispute creation in Collections

edited Jul 15, 2012 4:45PM in Receivables - EBS (MOSC) 3 comments
Hi,

We have a scenario where there is an AR invoice for $100 issued to the customer. The customer disputes $20 and we decide to issue a credit memo only for $8. Is it possible to raise a dispute of $20 and have only $8 approved in the dispute workflow (AR Credit Memo Request Approval (ARCMREQ). ) and reject the remaining $12?

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Receivables Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center