Order Management - EBS (MOSC)

MOSC Banner

How to cancel order line when it is intransit

edited Jul 17, 2012 1:01AM in Order Management - EBS (MOSC) 3 commentsAnswered
Hi,
Hers is the business scenario
Customers wants to cancel when the order is in transit..i.e we have shipped it from our warehouse..but it hasn't reached the customer yet..
How to handle this type of issues...I think we even can't do a RMA bcz customer hasn't received them yet

Please advise

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Order Mgmt Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center