Order Management - EBS (MOSC)

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CONTINUE THE DISCUSSION: OM Guided Resolutions - Finding Known Resolutions Easily on July 17, 2012

edited Jul 17, 2012 7:58AM in Order Management - EBS (MOSC) 2 comments

ADVISOR WEBCAST: OM Guided Resolutions - Finding Known Resolutions Easily

PRODUCT FAMILY: Advanced Pricing, Oracle Configurator, Order Management, Shipping Execution and Transportation Management

July 17, 2012 at 11 am ET, 9 am MT, 8 am PT

This one-hour session is recommended for technical and functional users who need to know how to quickly resolve known issues/errors within Order Management. Learn about Proactive Search Helper Notes. How to find them, how to navigate them, and how to use them to easily locate known resolutions.

TOPICS WILL INCLUDE:

  • What is a Search Helper (Guided Resolution)
  • Navigating a Search Helper (Guided Resolution)
  • How to find Search Helper (Guided Resolution)
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