Payroll issue

We’ve been encountering dropped time after we do the Reset Payroll function.  This is after we’ve done the submit changes only and have ran the detail journals.  After running the reset payroll function we’re missing hours and Employees from the original list of people that were on the Pre-Payroll register and our custom Data Dump.  We’re using a custom Data dump to capture time before running the Pre-Payroll register and after we’ve done the Reset Payroll function.  We wind up having to do a comparison between the Data Dumps in Excel to find the missing hours and Employees and manually