Receivables - EBS (MOSC)

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Canceling an Invoice(Payables) Created from a Refund Process Does Not Unapply the Corresponding Refu

edited Aug 5, 2012 10:45PM in Receivables - EBS (MOSC) 4 commentsAnswered ✓
Hi All,

Can anyone please help me on the below issue.

In Receivables Instead of refunding just £50.00 the user made a mistake and refunded full amount £100.00.The Payables Invoice is cancelled and the Refund Status of the Receipt is showing as 'Cancelled' but we can't Reverse or Unapply the Receipt. Now the receipt is not available for any future transactions also.

Regards,

Dave

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