CRM On Demand - Supplemental Applications (MOSC)

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Track actions - newsletter

edited Aug 2, 2012 10:27PM in CRM On Demand - Supplemental Applications (MOSC) 3 commentsAnswered ✓
Hi experts,

I am new to MoD and have some questions for confirmation:

I would like to send a newsletter to some (test) contacts. Therefore I created a email campaign, email, program etc.

The sending works fine, I can see the contact activity (mail opened, link clicked etc.). Now I would like to have this in my CRMoD. Is it rigth, that I have to "register" the contacts in MoD? Manually or by import? Can I perform an update-import like in CRMoD? Just to mass register the contacts? What is the unique key not to import the contacts in addition?

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