AP & PO accrual
Can someone help me to understand AP & PO accrual with R12.1.3. I am having hard time with oracle support for atleast 1 1/2 years in trying to fix our accrual balance.
In R11, we had it reconciled and now it's way out of control since we upgraded to R12.
1. I have a PO with 2 lines, line 1 has more qty received than ordered & billed. This has been written off (R11) and it is not showing in the AP & PO accrual screen. But the line 2 which has no difference in qty & amount (po, rcv, billed) is listed as write-off candidate in the AP & PO accrual screen.