R12.0.6 AR Statement displaying zero dollar balance invoices for prior period.
We're on EBS R12.0.6Normally we run the close cycle for AR for the period and the first day in the next period (01-AUG-2012) we run JUL-12 AR statements using as of date 01-AUG-2012.
The way we understand what will show on the AR Statements is that any activity for the current period will show. Seeing as how we close JUL-12 and we are in AUG-12 we would NOT expect zero dollar balances to show on activity from JUL-12. Normally this does not occur. When we closed JUL-12 and on 01-AUG-12 ran the AR Statements we find that there are many zero dollar balance invoices showing the each customer's statements. Before I log an SR, can anyone provide some insight into this? Have you seen this? What might have been the cause? It's worked
The way we understand what will show on the AR Statements is that any activity for the current period will show. Seeing as how we close JUL-12 and we are in AUG-12 we would NOT expect zero dollar balances to show on activity from JUL-12. Normally this does not occur. When we closed JUL-12 and on 01-AUG-12 ran the AR Statements we find that there are many zero dollar balance invoices showing the each customer's statements. Before I log an SR, can anyone provide some insight into this? Have you seen this? What might have been the cause? It's worked
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