Teleservice - EBS (MOSC)

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Reg: Not able to query the service request.

edited Aug 9, 2012 7:40PM in Teleservice - EBS (MOSC) 12 commentsAnswered
Hi,
The system is throwing error while querying for the existing service request number for a specific contract in 'ACTIVE' status.

User is trying to create the new SR with the same contract, the system is not allowing to do so.

Kindly help me to find out the reason for this.

Thanks and Regards,
Muthulakshmi T.

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