Unable to Reconcile Receipts in AR
Hi
I am trying to reconcile AR Receipts in cash management but no receipts are showing as available to reconcile. When looking for available receipts the window is empty even when searching with no restrictions.
The Receipt Class has the No Remittance option and the automatic reconciliation option. The receipt, when saved, has status: cleared.
I have entered a manual bank statement for the same bank account used in the receipt and I am trying to reconcile this receipt manually.
What am I missing to make receipts appear in CASH?
Thanks
Alicia
I am trying to reconcile AR Receipts in cash management but no receipts are showing as available to reconcile. When looking for available receipts the window is empty even when searching with no restrictions.
The Receipt Class has the No Remittance option and the automatic reconciliation option. The receipt, when saved, has status: cleared.
I have entered a manual bank statement for the same bank account used in the receipt and I am trying to reconcile this receipt manually.
What am I missing to make receipts appear in CASH?
Thanks
Alicia
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