Receivables - EBS (MOSC)

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Reverse receipts in remitted status and waiting for acknowledgement file in Funds Capture to get cle

edited Aug 6, 2012 7:58PM in Receivables - EBS (MOSC) 2 commentsAnswered
We have funds capture implemented with acknowledgement file process. We have a few receipts which were created, remitted, and settlement file created from Oracle Payments module. But due to transmission issues the file could not be delivered, and sent to bank and acknowledgement file cannot be received for these receipts. So, we would like to reverse these receipts and reprocess. But when we try to reverse these receipts we get an error message - 'APP-AR-999967187: This receipt is in the process of funds capture settlement. Receipt reversal is allowed only after settlement is processed in Payments Module' . Any suggestion

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