Technology Stack - EBS (MOSC)

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sysadmin lock out

edited Aug 7, 2012 6:02AM in Technology Stack - EBS (MOSC) 3 commentsAnswered
Developer says his account on ebs can not login and ask me to reset the password. I tried to login and do that. Somehow, I am not even able to login to myself or as sysadmin to do that. I am still relative new to ebs. Not sure how I should handle this situation. If I am able to see the url link, this should mean that the application and db are both up. I double checked just to make sure and sure enough both application and db are up. Gurus, please advice. Thank you very much.
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