Siebel Business Process & Functionality (MOSC)

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Old prices are reflected on Orders even after clearing Pricing cache

edited Dec 16, 2016 12:11AM in Siebel Business Process & Functionality (MOSC) 3 commentsAnswered
Hi,

Pricing matrices are non-srf objects & any change in that should not require a bounce. But we are facing issues, when we are updating the matrices, the changes are not getting reflected on Orders, even after clearing the Pricing cache and login to new session. We have faced this issue on our Production environment.

The problem here is that, there is a component which loads prices on Production environment as there are In-life changes. This prices should get reflected immediately on newly placed orders. But this is not happening & the new prices are getting reflected only after server bounce. Server bounce is not possible on Production environment.

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