New Receivables Search Helpers (Customer, Transactions, and Receipts)
Announcing the Guided Resolution tools, called Search Helper Documents for Transactions, Receipts and Customers Workbenches of Oracle Receivables!
We have many documents in our Knowledge base that have resolutions for the recently reported issues. Our Search Helpers are the latest tools to guide you to those documents to resolve your issues, via an easy-to-use method.
The Search Helper solutions are categorized by 'Type' which help identify the users who would typically own that area. For example "Functionality" or "Setup/ Configuration" Type of Note would be more useful for Business Analysts/ Functional Consultants who need to understand recommended setups or get clarity on certain functionality. 'Codefix' type gives patch details which would be used by Business Analysts/IT professionals to verity the fix relates to the issue, and by DBAs to apply the patch. Additionally 'Data Fix' types contain some generic datafixes for known issues, which should always be applied to a TEST instance for verification before
We have many documents in our Knowledge base that have resolutions for the recently reported issues. Our Search Helpers are the latest tools to guide you to those documents to resolve your issues, via an easy-to-use method.
The Search Helper solutions are categorized by 'Type' which help identify the users who would typically own that area. For example "Functionality" or "Setup/ Configuration" Type of Note would be more useful for Business Analysts/ Functional Consultants who need to understand recommended setups or get clarity on certain functionality. 'Codefix' type gives patch details which would be used by Business Analysts/IT professionals to verity the fix relates to the issue, and by DBAs to apply the patch. Additionally 'Data Fix' types contain some generic datafixes for known issues, which should always be applied to a TEST instance for verification before
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