Sale Order Lines NOT Closed - Interfaced to Receivables
It may an interesting situation for gurus / experts.
Application version / release is R12.1.3.
Workflow for OM Transactions is setup as below:
Order Flow - Generic with Header Level Invoice Interface
Line Flow - Generic with Header Level Invoice Interface
Sometimes, Sale Order Lines are not closed. And OE-Line-Status stays as ‘Interface to Receivable’. The SO is posted in Receivables and AR Invoice is generated.
But it can’t be produced / done at will.
What can be a reason behind that? How to locate / trace the reason and resolve the issue?
Please also review the attachment.
Regards,
Mohammad Yar