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Account Details Form

edited Aug 14, 2012 1:43AM in Using the My Oracle Support Portal (MOSC) 2 commentsAnswered

1.       The invoice is created for Customer A

2.       The payment was received from Customer B

3.       Customer A and Customer B are related

4.       Cash received from Customer B was applied against an invoice of Customer A

5.       If they go to Account Details form and inquire for activities of Customer A, the records do not show the cash received from customer B and applied to Customer A invoice.

6.       Is there any R12 functionality that will help the business with this issue?

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