Teleservice - EBS (MOSC)

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Is it possible to Mass Update SRs?

edited Aug 15, 2012 2:33AM in Teleservice - EBS (MOSC) 3 commentsAnswered ✓
Hello,

We need to close LOTS of old Service Requests and I am wondering if there is any way to Mass update them?  Has anyone done this through the application?   And Note I don’t want to purge/delete them, just close them.

Please let me know if anyone has any ideas.

Thanks

Chris B.

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