Using the My Oracle Support Portal (MOSC)

MOSC Banner

Bug Summary - How to add items to this list? Bug attached to SR dropped off list when SR closed.

edited Aug 16, 2012 8:23PM in Using the My Oracle Support Portal (MOSC) 4 commentsAnswered
How does one get an open bug to show in the Bug Summary list on the dashboard?

I had a bug posted to my SR, and when I added the Bug Summary window to my dashboard, the bug showed up.  Subsequently, the SR was closed, and then the bug disappeared from the Bug Summary window even though the bug is open.

On a second SR, another bug has been logged.  That SR is open but the associated bug does not show up in the Bug Summary. 

When I search for the bug and display it, the Favorites star is filled in on both of these bugs but neither show up in the Bug Summary.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center