Asset Mgmt Voucher Duplication
I need help on a Asset Management issue encounter by our customer. We are not able to replicate this issue. Appreceat anybody has any input on this.
By running my AM month-end processes, customer have noticed the following issue :
There is a Voucher ID #00066058 (1,816$) & #00066057 (630.89$) have created duplicate AM entries.
Customer suspects the "bug" seems to be in the tables. It actually happen when running the retrieve AP/PO information process.
When doing the preview AP/PO information, customer had 110 vouchers and before running the load transaction into AM process I had 112 voucher to load.
As per my preliminary analysis I found that the Pre Interface Asset Mgmt table – PS_INTFC_PRE_AM have correct rows but the Interface Financial table – PS_INTFC_FIN has duplicate data which means the Retreive Info from PO/AP process inserted double rows for these vouchers but without trace it is difficult to say how it happened.