Teleservice - EBS (MOSC)

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CHARGE from Field Service Technician Portal

edited Aug 27, 2012 8:28PM in Teleservice - EBS (MOSC) 1 commentAnswered
I need help:
The following flow is configured for:
1. The technician creates a request of a party to the Field Service Technician Portal
2. The dispatcher makes the request in a internal order
3. OM is processed in order
4. In the transaction takes Inventories
5. OM is confirmed shipping
6. The technician receives the part and installed where the customer equipment
6. The technician performs the report including the material used
7 In Service is automatically loaded into the tab of the part used charges
8. In the Service tab of charges using the "Submit" button
So much for the technical inventory returns to be consumed to 0 as part used where the client.

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