Cancel Order
We would like to cancel the sales order.
Order status for line is Picked for qty = 40. On the shipping form , the line status is staged/pick confirmed.
The other line has status as Awaiting Shipping on sales order fir qty 100, and the shipping status as backordered , qty is 100.
Could we be guided how to go about and cancelling this sales order .We need sequence of steps .
Regards,
New Bie.