ORPOStoOSIM-Duplicate transactions posted to SIM staged messages
Dear All,
Environment:
ORPOS 13.3.3, OSIM 13.2.3 - integrated through web services with sales return transaction update flag enabled.
Issue:
We are seeing that intermittently, the sale/return transactions from different stores (POS) are getting posted repeatedly to SIM staged_message table.
This leads to SOH going out of sync with actuals for each store reporting these duplicate transactions to SIM.
I understand that the transactions to SIM are stored in transaction queue files of the POS server and get picked up by SIM webservice calls and get cleaned up when the webservice successfully posts it to SIM staged_message table, however as we do not know when this duplicated postings starts we are unable to see,
Environment:
ORPOS 13.3.3, OSIM 13.2.3 - integrated through web services with sales return transaction update flag enabled.
Issue:
We are seeing that intermittently, the sale/return transactions from different stores (POS) are getting posted repeatedly to SIM staged_message table.
This leads to SOH going out of sync with actuals for each store reporting these duplicate transactions to SIM.
I understand that the transactions to SIM are stored in transaction queue files of the POS server and get picked up by SIM webservice calls and get cleaned up when the webservice successfully posts it to SIM staged_message table, however as we do not know when this duplicated postings starts we are unable to see,
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