Teleservice - EBS (MOSC)

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Service Request filter by OU

edited Sep 17, 2012 5:01AM in Teleservice - EBS (MOSC) 14 commentsAnswered
Hello,

How can I retrict the SR number (in SR form) lov specific to OU ? Currently the form in a resp assgned to OU A allows to access the SR's created in OU B unlike how it works in exaple OM sales orders. We have FY have setup the Service Default operating unit, MO Operating Unit profiles.

Please suggest.

Mohana

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