Net Zero Receipt with both Invoices generated post R12 Upgrade unable to apply
I was wondering if someone can help us out. In Projects, when a billed item has been adjusted, we get what we call a "hidden credit memo". In other words, when an expenditure item is adjusted after it has been billed, the current invoicing process will generate a credit memo to reverse the billing of the original item and will then include the adjusted transaction on the next standard invoice.
Since the update to R12, we have not been able to apply the positive and negative amount in AR for these credit memos. It does not seem to want to save the negative receipt line. We are not sure if this is a Project or AR issue. We know that there is a fix for this hidden credit memo issue coming out in 12.2, but we need to be able to adjust the 70 or 80 items that we currently have in our Production system.