Siebel Business Process & Functionality (MOSC)

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Not Available rule unable to make a product unavailable when Asset Override solution is implemented

edited Dec 16, 2016 12:11AM in Siebel Business Process & Functionality (MOSC) 6 commentsAnswered ✓
The issue can be reproduced with the following steps:

1.      Create product structure as follows:

Product A

  Product A1

  Product A2

 

2.      Release all and refresh cache.

3.      Create a Sales Order for an Account (example: Test Account 1) and Add A along with A1. Then press AutoAsset to create assets.

4.      Set Eligibility Mode as 1 or 2.

5.      Set Check Eligibility Flag for Product A1 and create an eligibility Matrix and eligibility rule for the product A1 as follows:

Rule 1:

Product: A1
Rule Type: Not Available

Account: <Same Account for which Sales Order was created in step 3>

Rule 2:

Product: A2
Rule Type: Not Available

Account: <Same Account for which Sales Order was created in step 3>

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