INFO: new webcasts available - first one starts today !!!
we have three new webcasts available:
Resolve Oracle Service Requests Faster Using ASR
Oracle Auto Service Request (ASR) can reduce the time needed to resolve hardware problems. Learn how ASR works and how to implement it in your environment. ASR, a feature of Oracle hardware warranty and Oracle Premier Support for Systems, can improve system availability through expedited diagnostics and priority Service Request handling.
Date: Sep 11, 9AM MT Register (under register link https://oraclecse.webex.com/oraclecse/onstage/g.php?p=19&t=m )
Resolve—Best Practices To Fast Track Your Hardware Service Request
This one-hour session shows how to leverage the RapidSR process when creating Hardware Service Requests. You will get detailed ways to fast track your service request by including the files support will need when you create the SR. You will see the process and output of an updated service request that has been through RapidSR. The session will include time for you to ask questions.