CRM On Demand - Administration (MOSC)

MOSC Banner

Auto Wrap Up Feature?

edited Sep 12, 2012 8:00PM in CRM On Demand - Administration (MOSC) 1 commentAnswered
Can someone tell me what the auto wrap up feature does & how to access it (any additional steps outside of the Company Profile)?  I found a few documents, but it doesn't exactly tell you.  It just says to look up 2 other documents that I can't seem to find that mentions this feature: 

Oracle Contact On Demand Administration Manager Guide and Oracle Contact Center Anywhere Administration Manager Guide

Maybe I'm missing something...  Thanks!

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center