claim approval is not triggered when claim is generated in Receivables
Hi,
Here is the issue i have been having:
When a claim is created manually, we are able to reject, accept and cancel the claim however, is the claim is created through Oracle AR, the approval rule will always say "Default Approver",
We check the setups, there is only one "Default Marketing Approver Role" setup and approval rules are setup correctly since they are used when the claim is created manually.
Please help,
Here is the issue i have been having:
When a claim is created manually, we are able to reject, accept and cancel the claim however, is the claim is created through Oracle AR, the approval rule will always say "Default Approver",
We check the setups, there is only one "Default Marketing Approver Role" setup and approval rules are setup correctly since they are used when the claim is created manually.
Please help,
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