Siebel Business Process & Functionality (MOSC)

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How to disable the Update of Action Code after Line Item Field Changes

edited Dec 16, 2016 12:11AM in Siebel Business Process & Functionality (MOSC) 2 commentsAnswered ✓
Hello,

 

On the 8.1.1.X vanilla application when you change the vanilla field “Service Account” on an Order Line Item with ABO enabled the Action Code is changed from “-“ to “Update”. How can you configure the Action Code not to be changed when this field value is changed?

 

I tested inactivating the SIS OM PMT Service User Properties as follows based on KM Doc Id 1459752.1 but it did not affect the behaviour:

 

SIS OM Order.Line Item:SIS OM Asset.Line Item Map 12=[Service Account Id]:[Service Account Id]
Delta Line Item Compare Field 6=[Service Account Id]:[Service Account Id]

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