Tax lines removed upon saving of Credit Memo creation
Hi,
We have some credit memo's that excludes the tax amounts from the credit memo once the actual credit memo is saved.
So when the credit transaction is selected and the credit allocation lines and tax selected it displays the vat line correctly but it is only when the transaction is saved that the tax line is excluded.
The user then has to go back and create another credit memo for the remaining tax amount on the account.
What is really strange is that this only occurs occasionally most other credit memo's are created correctly.
Could some one please assist.
We have some credit memo's that excludes the tax amounts from the credit memo once the actual credit memo is saved.
So when the credit transaction is selected and the credit allocation lines and tax selected it displays the vat line correctly but it is only when the transaction is saved that the tax line is excluded.
The user then has to go back and create another credit memo for the remaining tax amount on the account.
What is really strange is that this only occurs occasionally most other credit memo's are created correctly.
Could some one please assist.
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