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Combination expected as Young Address is instead found as Dead Address

edited Sep 26, 2012 5:51AM in Demantra Solutions - EBS (MOSC) 16 commentsAnswered
Hello
We have an issue where a combination we expected as Young Address was found as Dead Address. The dying_time parameter is set as 52.00 with an expectation that combination will be considered Dead only is there has not been any sales for last 52 weeks.

However a combination (new) created roughly a month back has moved to Dead Address state. It had no sales till date, but the expectation was that it will stay as Young Address.

Do I need to configure some other parameters as well. Can this also be controlled using mature_age, and if yes how ?

Thanks

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