How can I make our invoice approval process more efficient?
We're on Release 12.1.1 and have rules set up in AME. For the most part, we require approval from all of the department manager that the invoice is being expensed to.
On certain invoices, such as a cell phone invoice, there are charges for many different cost centers, so Oracle routes the approvals to manager A, B, C, D, etc, one at a time. If manager C rejects the invoice for some reason, then after making any adjustments, our Payables Clerk has to reinitiate the approval process and it has to be approved a 2nd time by managers A & B (who had already approved it before). We've had a few cases where invoices have had to be sent to the same people 3 or 4 times before they were finally
On certain invoices, such as a cell phone invoice, there are charges for many different cost centers, so Oracle routes the approvals to manager A, B, C, D, etc, one at a time. If manager C rejects the invoice for some reason, then after making any adjustments, our Payables Clerk has to reinitiate the approval process and it has to be approved a 2nd time by managers A & B (who had already approved it before). We've had a few cases where invoices have had to be sent to the same people 3 or 4 times before they were finally
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