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Exporting SR list into Excel Workbook

edited Apr 7, 2020 5:22PM in Using the My Oracle Support Portal (MOSC) 8 commentsAnswered
Hi,

On a weekly basis, i will extract the SR list from the Metalink to manage the number of open SRs.

Previously, i was able to distinguish a Sev 2 escalated SR versus Sev 2 not escalated SR.

Unfortunately with this new Metalink, i can't check what Sev 2 SR has been escalated.

Is there a way to check without having to open each SR to see if its escalated?

Thanks and regards,
Azisha

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