Setting the profile option Service : Default Search Key Selection for a responsibility or setting it

Update !!  I found the personalization for this.  Use CSZSKEMPNAME in the Search Key Value.  Works like a charm. 

My Service desk agents want the Search Key value on the Service Desk HTML page to be defaulted to "Employee Name".  I have set the profile option Service: Default Search Key Selection to "Employee Name" at both the site level and at the responsibility level. 

The field is still blank.  Is this personalization ? 

Thanks,