CRM On Demand - Supplemental Applications (MOSC)

MOSC Banner

Sync "Global" Insight Attribute to Lead & Contact

edited Oct 2, 2012 11:53AM in CRM On Demand - Supplemental Applications (MOSC) 10 commentsAnswered
Hi!
I have a quick question regarding the flexibility of syncing attributes back to CRM.

The process I am trying to accomplish:

Target List: List of a mix of Contacts AND Leads
Field: Event Type (Native in both the Contact and the Lead record)
Webform Question: What type of event are you hosting?
Ask 1 question to both my contacts and leads.

Question: If this is a piece of data that I want to publish back to CRM for both a contact and a lead, may I perform the following steps?

1.) Map the "Event Type" CRM CONTACT AND LEAD field to an Insight field, "Event Type"

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center