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How to show the Contacts related to the Accounts to which an Opportunity is linked under the Opportu

edited Oct 1, 2012 10:38PM in CRM On Demand - Administration (MOSC) 2 comments
Hi All,

Under the Opportunity Detail Page, we need to have a Related Information, where it should populate the Contacts which are associated to the Account, with which the Opportunity is associated with.
For example I have an Account A. It is associated with the Opportunity O.  Now the Account has Contacts: C1, C2, C3, C4 associated with it. C3 being the Primary Contact for Account A.
Under the Opportunity Detail Page, in the Related Information Section, it should populate the Contacts: C1, C2, C3, C4.

We are not able to achieve it. We tried using Real-Time Report but it flushes out 1 Contact and when we raised this issue with Oracle, they said its a normal behaviour of the product. If an Account has 4 Contacts or X No of Contacts, then the Contact Relationship Real-Time Report or Contact Real-Time Report shows (4-1 = 3) or (X - 1)  Contacts under the Opportunity Detail Page.

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