CRM On Demand - Administration (MOSC)

MOSC Banner

Workflow- Not Picking up CreatedBy or CreatedbyEamilAddress

edited Oct 15, 2012 7:26AM in CRM On Demand - Administration (MOSC) 7 commentsAnswered
Hello,

Is anyone having a problem using these fields in the workflow configuration. Prior to Rel 20 we had a workflow that had the subject specified below in the send email action. It used to work and now it is not working. Any idea? I have raised an SR, just wondering if anyone else has a similar problem

Record Type- Service Request.

Trigger Event- When New Record Saved

Action: Send Email

Subject Line:Service Request %%%[<SRNumber>]%%%Credit Amount is $%%%[<cCredit_Amount_ITAG>]%%% - Created by %%%[<CreatedBy>]%%% at %%%[<CreatedbyEmailAddress>]%%%

Thanks

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center