Install, Upgrades & Change Mgmt - JDE1 (MOSC)

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How to obtain Media Packs that are no longer available on the Oracle Software Delivery Cloud?

edited Oct 11, 2012 6:38PM in Install, Upgrades & Change Mgmt - JDE1 (MOSC) 1 commentAnswered
When expired media packs need to be obtained, a Non-Technical service request can be opened with Customer Care using the directions outlined below:
          Directions for Submitting a Media Request in My Oracle Support:

                         • Go to My Oracle Support (https://support.oracle.com) and login to the site.
                         • Click on the Contact Us link in the upper right corner of the main page.
                         • In the pop up window that appears, highlight Media Requests in the Topic section.
                         • Fill in the fields below the Topic section with the requested information.
                         • Click on the Send button to submit the media request.

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