Install Base and Asset Tracking - EBS (MOSC)

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Issue in Installation Details while Receiving RMA

edited Oct 15, 2012 11:43PM in Install Base and Asset Tracking - EBS (MOSC) 3 commentsAnswered
Hi All,

I have an item (Non Serialized) which was recently made IB Trachable.

While Shipping the Item was not IB Trckable so no instance was created.

But now while receiving it is IB trckable and it is needed to provide the Installation details with the Instance number which i dont have as it did not create instance when it was shipped.

I need to do the RMA Receiving.

Is it ok to create instance manually and provide the same in installation detail to do the receiving.(Is this a correct resolution)

OR

Is there any other way i can Recevie the items.

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